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This article has been submitted by a GrownUps member. GrownUps accepts no liability for its content and the views and information contained within are not necessarily those of the GrownUps website.

Would you buy a new colour television and then cut a hole in your lounge floor because you have no other furniture, so you would have somewhere to sit so you can watch it?

Would you buy a new electric shaver, use it for a week and then take it back to the shop to complain that it wasn’t working properly, without cleaning it?

Would you use your new electric fry pan and after a month return it to the retailer, without cleaning it, for repair, as it is still under guarantee?

Would you buy a new wall oven and then light a fire in it to cook the food?

Would you buy a new stove because the old one had virtually blown up, only to find that mice had shorted out the wiring?

Would you buy a new fridge and use your old one as a trade in and leave the old food it to go rotten?

Would you take your vacuum cleaner in to be fixed as there was no suction because the hose was blocked?

Would you buy a sound system in the USA and then plug it into 240v?

Would you order a new gasket for your pressure cooker without knowing the brand or model?

Would you get a stereo on approval over the weekend knowing you only want it for a party and then return it on the Monday saying it’s not what you wanted?

Would you buy an electric jug, then boil it dry and return it, saying it was faulty?

Would you buy a new toaster and then return it because the bread was jammed in it and the crumbs in the tray had gone green.

Would you buy an automatic washing machine without having the correct taps to connect it to, and then complain that you can’t use it?

Would you buy a new motor mower, and then use it to mow a paddock that hadn’t seen a mower for six months and then complain that it takes too long to cut the grass?

Would you buy a new motor mower and put in the wrong fuel and complain that it won’t start?

Would you buy a television without having some sort of aerial and expect to get the clearest picture?

Would you use your new dryer until the filter was completely covered in lint and then take the lint into the store for replacement thinking it was actually the filter?

Believe it or not, these are true stories and actually happened when I used to operate a retail home appliance store.

Remember, the customer is always right (except when they are wrong)

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