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Member since 05 Aug 2008
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Posts: 9
Hello everyone,
I'm a kiwi living in Hong Hong. have lived here for 12 years and love it. I work for a global company that conducts market research. We have call centres in about 50 countries where interviewers conduct market research interviews over the phone with consumers and businesses.
All lists (phone numbers), software download are provided and pretty simple to use. You would not have any phone costs either. Some studies are easy and some are more challenging to gain cooperation. I guess in some ways it is a sales job because you're trying to sell an interview to a respondent but we provide training on how to gain cooperation.
The work is intermittent as our volumes fluctuate throughout the year but we try and provide as much work as possible to our (good) interviewers. It may mean you're calling into ANZ, UK, US and other places we do interviewing in English. It's a pretty fun job and you'd be learning about different industries that we research (Automotive, IT, Finance, Consumer goods and sometimes opinion polls)
The pay is made of mostly an hourly component and then some "commission" per completed interview to keep the interviewer encouraged and motivated. We monitor your performance and quality and give feedback and coaching to help you improve (and earn more).
Full training is provided and for each project interviewers are briefed on the background and the questionnaire.
What I want to investigate is the possibilty of having NZ residents working from home doing this job - rather than having to be in a call centre. I like the idea of having mature, reliable interviewers capable of better response rates and this role creates work opportunities for those citizens are may be retired, remote areas, housebound, mums with kids or just simply prefer to work at home.
Interviewers would choose their shifts (weekdays, weeknights, weekends) and get stuck in. Home interviewers have no set up costs and no running costs.
I guess the one aspect of this that might need comfort around is that the home interviewers would be working for an international company in Hong Kong. This would effectively make the home interviewers - self-employed/contractors/sole traders - however you would like to think of it. This means they're responsible for any NZ tax issues etc but also means they can claim work-related expenses (internet fees?) and may even qualify for tax breaks for using part of your home for business. They'd be contracted project by project with no gaurantee of any long term commitment by either side. The company would pay by Paypal of telegraphic transfer on a monthly basis. Unless you earn above $40k/annum - you'd not need to be GST registered.
At this point I am just looking for some input/feedback/concerns on the levels of interest there would be in this type of work from members of this community and elsewhere. It's obviously a trust relationship on both sides but definite advantages for both parties.
I'd really appreciate any feedback on this - what concerns would exist - whether it would be in a) me convincing you that this was a legitimate/genuine/professional role and b) whether the conditions/remuneration was acceptable and c) the status being self-employed
I am grateful if you've read this far and and welcome all ideas so I can get cracking on execution.
many thanks