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Blank 04 Sep 2010 2:58pm #1
offline iren001

Member since 04 Sep 2010

Member from Whangarei

Posts: 3

I was horrified at the weekend while cleaning my fridge to find the inner casing - on the interior back wall of the fridge - has two cracks in it about 2 inches long. Its a Westinghouse doubledoor fridge-freezer with the ice and water dispenser. I rang the company we purchased it off and it is not quite five years old. We paid $2800-00 for the unit so you would expect it to be quality and last longer than five years. Has anyone else had this problem. ?? The plastic around the glass shelves has cracked in several places also, about four different cracks on each shelf!! Any comments appreciated - I will contact the agents on Monday to make my opinion hears.eekeek

17472-23638730 04 Sep 2010 3:48pm #2
away Silverfern

Member since 04 Oct 2007

Member from Te Awamutu

Posts: 5220

I think you may find you have a claim off where you bought it under the Consumers Guarantee Act as goods should last a reasonable time and even if it is out of its warantee it should last longer than 5 years. Check the CGA or your local CAB.

17159-Midas___09 05 Sep 2010 3:17pm #3
offline Cookybaby

Member since 24 Sep 2007

Member from Taupo

Posts: 2190

Does anyone out there have a "Nemo" Fisher & Paykel dishwasher? I have been given one by my neighbour. It is about 5 years old and in very good condition and working order. She isn't sure where the manual is for it as she was in the midst of moving house. She is going to have a hunt around to find it, but in the meantime I would like to know the specs on it. I won't be installing it until later on when I can afford it.

Cheers CB

11679-photos_45 05 Sep 2010 7:52pm #4
offline Mona

Member since 02 Feb 2007

Member from Mangere Central

Posts: 8520

1.
Ask Fisher & Paykel Techs
Appliance.JustAnswer.com 4 Fisher & Paykel Techs Are Online! Ask a Question, Get an Answer ASAP
Appliance Technician - Dishwasher - Washing Machine - Dryer
Hope this helps,if all else fails cookybaby.lol

17159-Midas___09 05 Sep 2010 8:13pm #5
offline Cookybaby

Member since 24 Sep 2007

Member from Taupo

Posts: 2190

Hi Mona,
My friend has just turned up with the user guide for the dishwasher! So no worries now.

I did google it quite a bit, but I didn't have the model #.

CB biggrin

17159-Midas___09 06 Sep 2010 8:29pm #6
offline Cookybaby

Member since 24 Sep 2007

Member from Taupo

Posts: 2190

Ok, what brand of dishwash stuff does everyone use? Powder or liquid? Does anyone use white vinegar for a rinse aid?
Not ever having owned a d/washer before, I have absolutely no idea what to use or how much it costs.

Any info appreciated.

Cheers CB biggrin

Blank 09 Sep 2010 11:09pm #7
offline Going-Grey

Member since 29 Apr 2010

Member from Northland Region

Posts: 3149

I have a dishwasher, one of those two drawer types.

You really do need to contact F & P to find out what you should be using in your dishwasher because using the wrong dishwashing stuff can muck things up.

We use our dishwasher, daily, or every second day (depending how many dishes, pots and pans we use).

It's not worth putting the dishwasher on unless it's full or almost full but once you get the knack of it you will find it quite economical. You'll have different washes (lengths of times) and soon you'll find out which one works best for you.

Whangarei had a 100 day drought just prior to winter and we had to conserve water. The dishwasher was side-lined for all that time but in that time we realised just how many full sinks of water we went through each day.

Someone did a few calculations and it turned out we used less water using the dishwasher than we did by running the tap for rinsing dishes and washing up each day!

It takes a while to get used to having one, but believe me, not having to stand at a sink after a long day is divine!

17159-Midas___09 12 Sep 2010 5:36pm #8
offline Cookybaby

Member since 24 Sep 2007

Member from Taupo

Posts: 2190

Hi GG,
As I currently do dishes only once a day now, I guess I won't notice much difference, apart from the fact that they won't all be cluttering up my bench space. Oh dear, that will mean there will be more room for any computers I am working on!

CB mrgreen

Blank 12 Sep 2010 7:54pm #9
offline Going-Grey

Member since 29 Apr 2010

Member from Northland Region

Posts: 3149

Well don't go cleaning your hard drive by putting it in the dishwasher! wink

17159-Midas___09 13 Sep 2010 5:14pm #10
offline Cookybaby

Member since 24 Sep 2007

Member from Taupo

Posts: 2190

lollollol

CB

Blank 28 Sep 2010 1:38pm #11
offline iren001

Member since 04 Sep 2010

Member from Whangarei

Posts: 3

I contacted the agents for my fridge/freezer - they have agreed to replace the plastic edging around the glass shelves but comment that the fridge/freezer itself (with cracked inner wall) is not covered by CGA because of its age. I would have thought the fact that they will replace the plastic edging in itself is admitting perhaps that the materials used are faulty. Any comments would be appreciated - where do I go from here.??sad You would have thought that whiteware costing $2800-00 should have a longer life than five years??

17472-23638730 28 Sep 2010 2:27pm #12
away Silverfern

Member since 04 Oct 2007

Member from Te Awamutu

Posts: 5220

The CGA states that the goods should last a reasonable time. Try asking another retailer that stocks that product how long it should last. If the answer is more than 5 years you should have a claim under CGA but in most cases " a reasonable time" is considered 5 years.
Your first port of call should be the retailer where you purchased it...they are reasponsible


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